Privacy Policy for Trospo Wallet

Last Updated: October 2, 2025

1. Information We Collect

We collect the following information to provide our VTU services:

Personal Information: Full name, email address, phone number
Financial Information: Transaction history, payment details, wallet balance
App Usage Data: Session information, user interactions for app functionality

2. How We Use Your Information

Your information is used for:

Account management and authentication
Processing VTU transactions (airtime, data, cable TV, electricity)
Maintaining transaction history and receipts
Customer support and service improvements
Security and fraud prevention

3. Data Security

We implement industry-standard security measures:

All data transmission is encrypted using HTTPS
Sensitive data is stored using secure encryption methods
Access to user data is strictly limited to authorized personnel
Regular security audits and updates

4. Data Sharing

We do NOT sell, trade, or share your personal information with third parties except:

When required by law or legal process
To our secure payment processors for transaction processing
To network providers for VTU service delivery

5. Data Retention

Account Information: Retained while your account is active
Transaction History: Retained as required by financial regulations
Session Data: Automatically deleted after logout

6. Your Rights

You have the right to:

Access your personal information
Request correction of inaccurate data
Request deletion of your data (subject to legal requirements)
Withdraw consent for optional data processing

7. Children's Privacy

Our app is not intended for children under 13. We do not knowingly collect personal information from children under 13.

8. Changes to Privacy Policy

We may update this policy periodically. Users will be notified of significant changes through the app or email.

9. Contact Information

For privacy-related questions or requests:

Email: support@trospowallet.com
Website: https://trospowallet.com
App:

Data Protection Officer: For data deletion requests, contact us with your registered email address.

10. Compliance

This privacy policy complies with:

Google Play Store requirements
Nigerian Data Protection Regulation (NDPR)
General data protection best practices